The document describes various design thinking methods for evaluating concepts and gaining user insights, including scenario testing, role-playing, experience prototyping, empathy tools, bodystorming, and paper prototyping. It provides brief descriptions of how to conduct each method and the benefits of doing so, such as triggering empathy, revealing unanticipated issues, and quickly generating and testing concepts. The overall purpose is to communicate ideas to stakeholders and evaluate designs from the perspective of users.

1. Method Card Try U9718053- 張駿

2. Scenario Testing HOW: Show users a series of cards depicting possible future scenarios and invite them to share their reactions. WHY: Useful for compiling a feature set within a possible context of use as well as communicating the value of a concept to clients . depict 描述 ; 描寫 scenario 情境 compile 彙編 ; 編輯 client 委託人 ; 顧客 , 客戶

3. Role-Playing HOW: Identify the stakeholders involved in the design problem and assign those roles to member of the team. WHY: By enacting the activities within a real or imagined context, the team can trigger empathy for actual users and raise other relevant issues. stakeholder 賭金保管人，在此指利益相關者 trigger 扳機 ; 能引起反應的刺激物

4. Experience Prototype HOW: Quickly prototype a concept using available materials and use it in order to learn from a simulation of the experience using the product. WHY: This is useful for revealing unanticipated issues or needs, as well as evaluating ideas. prototype 原型 ; 標準 ; 模範 simulation 偽裝 ; 模仿 unanticipated 意料之外的 evaluate 對 ... 評價 ; 評估

5. Quick-and-Dirty Prototyping HOW: Using any materials available, quickly assemble possible forms or interactions for evaluation. WHY: This is a good way to communicate a concept to the team and evaluate how to refine the design. assemble 組合 ; 召集 , 集合 interaction 相互影響 ; 互動 evaluation 評價 ; 評估 refine 改善 ; 精製

6. Empathy Tools HOW: Use tools like clouded glasses and weighted gloves to experience processes as though you yourself have the abilities of different users. WHY: This is an easy way to prompt an empathic understanding for users with disabilities or special conditions. prompt 引起 , 激起 disability 殘疾 , 殘障

7. Scale Modeling HOW: Use scaled , generic architectural model components to design spaces with the client, team, and/or users. WHY: This spatial prototyping tool provides a way to raise issues and respond to the underlying needs of different stakeholders. scale 刻度 ; 尺度 ; 刻度尺 modeling 製作模型；立體感 generic 一般的 , 總稱的 underlying 含蓄的 ; 潛在的

8. Scenarios HOW: illustrate a character-rich story line describing the context of use for a product or service. WHY: This process helps to communicate and test the essence of a design idea within its probable context of use. It is especially useful for the evaluation of service concepts. essence 本質

9. Predict Next Year's Headlines HOW: invite clients to project their company into the future, identifying how they want to develop and sustain customer relationships. WHY: Based on customer-focused research, these predictions can help clients to define which design issues to pursue in product development. prediction 預言

10. Bodystorming HOW ： Set up a scenario and act out roles. with or without props . focusing on the intuitive responses prompted by the physical enactment . WHY: This method helps to quickly generate and test many context- and behavior-based concepts. prop 支撐物 ; 道具 intuitive 直覺的 ; 有直覺力的 enactment 法規 , 條例

11. Informance HOW: Act out an " informative performance" scenario by role-playing insights or behaviors that you have witnessed or researched. WHY: This is a good way to communicate an insight and build a shared understanding of a concept and its implications. informative 情報的 insight 洞察力 , 眼光 implication 影響 ; 涉及 ; 捲入

12. Behavior Sampling HOW: Give people a pager or phone and ask them to record and evaluate the situation they are in when it rings. WHY: This is useful way to discover how products and services get integrated into people's routines in unanticipated ways. integrate 使成一體 , 使結合 , 使合併

13. Try It Yourself HOW·: Use the product or prototype you are designing. WHY: Trying the product being designed prompts the team to appreciate the experience the actual users might have.

14. Paper Prototyping HOW: Rapidly sketch, layout, and evaluate interaction design concepts for basic usability . WHY: This is good way to quickly organize, articulate , and visualize interaction design concepts. usability 可用 ; 合用 ; 可用性 articulate 表達得清楚有力的 visualize 使形象化 ; 想像 ; 設想

15. Be Your Customer HOW: Ask the client to describe outline, or enact their typical customer's experience. WHY ： This is a helpful way to reveal the client's perceptions of their customer and provide an informative contrast to actual customer experiences. perception 觀念 ; 看法 contrast 對比 , 對照

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